This only applies to shared and reseller hosting customers
Effective 2006-12-01
E-mail forwarding to the following service providers will no longer be permitted:
aol.com
qwest.net
comcast.net
verizon.net
msn.com
hotmail.com
live.com
yahoo.com
att.net
swbell.net
sbcglobal.net
prodigy.net
snet.net
bellsouth.net
pacbell.net
ameritech.net
nvbell.net
In order to ensure deliverability of email sent by our
customers to accounts at the above noted domains, we are
forced to block all email forwarding to these domains. Presently,
all of these domains have extremely stringent anti-spam filtering
policies in place. If one of our customers configures their email
account hosted with us to forward to their personal mailbox with one
of the noted service providers and the service provider detects that
message as spam, they believe that we are the source of the spam. As a result, our mail
server gets blacklisted, even though we are not responsible for this spam.
Unfortunately, even though we are not responsible for this spam,
these service providers noted have repeatedly been blacklisting our mail servers,
causing legitimate email to be blocked. If you or your customers have
forwarders configured to one of the above service providers, please remove
the forwarding and convert them to POP3 accounts.
Also, please note that this change only impacts forwarders. You will still be able to
send email to the above noted service providers. In fact, this change will actually
make mail delivery to these service providers more reliable, since they will not be
repeatedly blacklisting our servers.